Returns & Exchanges
At Netflix Shop, we want you to be thrilled with your exclusive gear, but if you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure all products are in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent to your email address immediately.
Pack Your Items
Securely place the items in their original packaging and attach the printed return shipping label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing